As we enter the second week of the Canada Post strike, we want to thank you for your patience and understanding. We know this situation has been challenging, but weāve been working hard to ensure your orders are delivered as smoothly as possible.
To keep things running, weāve transitioned all shipping to Purolator, offering reliable and timely service despite the disruption. Additionally, weāre excited to announce the return of same-day shipping! Place and pay for your order beforeĀ 9:00 AM EST, Monday through Friday, and weāll deliver it within the GTA that same day.
New Shipping Options During the Strike
To better serve you during the Canada Post strike, weāve introduced new shipping options to keep things running smoothly:
- Same-Day Delivery:Ā Available within the GTA! Place and pay for your order byĀ 9:00 AM EST, Monday to Friday, and weāll deliver your order that same day.
- Purolator Shipping:Ā All other orders will be shipped via Purolator, ensuring reliable delivery during this time.
Our updated payment cut-off time for both same-day shipping and same-day delivery isĀ 9:00 AM EST, so plan ahead to enjoy these speedy shipping options!
Important Reminder:
- Please avoid using PO boxes for deliveries during this period. Canada Post manages PO boxes, which will be impacted by the strike. To avoid delays, provide a physical address for a smooth and uninterrupted delivery experience.
- PAYMENT CUT-OFF IS 9:00 AM EST. Any payments made after 9:00 am EST will be shipped the following business day.Ā
Same-Day GTA Delivery is Back!
To enhance our service further, weāre reintroducing same-day delivery. After a short pause, this convenient option is back to offer the speed and flexibility youāve come to love.
- š Same-Day Delivery Range: Check our delivery map to see if your area is eligible.
- Delivery Coverage: Downtown Toronto, Etobicoke, North York, Vaughan, Brampton, Markham, Richmond Hill Scarborough, Pickering, Ajax, Oshawa, Whitby, Whitchurch-Stouffville, Bolton, Newmarket, Aurora, Bradford West Gwillimbury.
- Delivery info: Monday-Friday. Deliveries are made from 2pm-9pm est.
- ****ORDER/PAYMENT CUT-OFF IS 9:00 AM EST**** Any payments made after 9:01 am will be delivered the following business day.
For orders currently with Canada Post:
Canada Post has announced: “Mail and parcels will not be processed or delivered for the duration of the national strike, and some post offices will be closed”. Unfortunately, this is beyond our control, and any packages already in their possession will be delayed. We appreciate your understanding and will continue to share updates as the situation evolves.
Weāll continue to keep you informed on any updates regarding the Canada Post strike. Rest assured that weāre committed to getting your orders to you promptly and safely. Thank you for your continued support and patience! If you have any questions or concerns about your orders, please donāt hesitate to reach out to our customer support team. Thank you for your patience and continued support!