FAQ’s
Get fast answers to questions you have.
Payment Questions
When will my order be shipped?
Cristina2025-06-02T02:32:12-04:00Weedposters orders are shipped within 1 business day. Please send funds for your order immediately after submitting to ensure a fast shipping time. We ship orders Monday-Friday.
What are shipping fees?
Cristina2025-06-02T02:31:49-04:00We use Canada Post Xpress shipping only here at Weedposters. Ontario/Quebec: $15, West Coast $20, East Coast $20.
Customer Service email?
Cristina2025-06-02T02:31:30-04:00We are committed to providing excellent customer service. For any questions about our products, feel free to reach out to us at [email protected], and we will respond promptly.
My order shows it is on “Hold”
Cristina2025-06-02T02:31:06-04:00Orders get marked as “Processing” when payment is received and confirmed. Once you send payment, please allow some time for order to be changed to processing. Email us if your order has been on hold for more than 24 hours.
When payment is accepted, how long until my order ships?
weedposters2025-07-02T04:03:54-04:00Orders ship within 24 hours (excluding weekends). Please send funds immediately after placing an order to ensure a quick processing/shipping time. Orders paid for before 11:00am EST ship that same-day.
How will my order be packaged?
Cristina2025-06-02T02:29:10-04:00All orders are shipped in discreet boxes so there is no indication of what is inside. Our products are packaged in smell-proof bags and double vacuum sealed for extra security.
How long does delivery take once my order has shipped?
Cristina2025-06-02T02:28:42-04:00Once your order has been shipped and scanned at the post office, it will take 1-3 business days to receive your order with Canada Xpress Post. Ontario & Quebec delivery is typically 1 business day. * Please note that, delays may happen that is far beyond our control that will delay your delivery
Does WP offer returns or refunds?
Cristina2025-06-02T02:28:09-04:00All sales are final. Once payment is accepted, the only option available is a refund through store credit. Any cancellations will also be issued as virtual credits.
Referral Program + Posters
What is Our Referral Program?
Cristina2025-06-02T10:48:11-04:00Our referral program is an exciting opportunity for our customers to earn rewards by recommending our products and services to friends and family. By participating, you can enjoy a range of benefits, including cashback, discounts, and commissions.
How Do I Join the Referral Program?
Cristina2025-06-02T10:47:48-04:00To join our referral program, you can create account or login to view your account details here
How Can I Earn Rewards in the Referral Program?
Cristina2025-06-02T10:46:46-04:00Cashback Rewards: Earn 1.5% cashback on your purchases. Commission for Referrals: Receive a 1% commission when someone uses your referral code to make a purchase. Earn $1.50 for every product review you submit.
How is Cashback Calculated?
Cristina2025-06-02T10:46:28-04:00The 1.5% cashback is calculated based on the total value of your purchase, excluding taxes and shipping fees. Earnings will update when your order is shipped.
How Do I Earn Commission?
tm4n2025-06-26T12:36:12-04:00When someone uses your referral code to make a purchase, you will earn a 1% commission on the sale price of their purchase.
How Do I Submit a Product Review?
Cristina2025-06-02T10:45:13-04:00After purchasing a product, you can submit a review on our website by going to the product page. For each review, you will earn $1.50.
Same-day Shipping
Payment Cut-off
weedposters2025-07-02T18:04:56-04:00Place and pay for your order by 11:00 AM EST, Monday to Friday, and we’ll ship it that same day.
Shipping Fee?
weedposters2025-07-02T03:54:43-04:00Shipping fees range from $15 to $25, depending on your province. For northern territories and remote regions, such as Nunavut, the shipping fee is $40.
What areas do you ship to?
weedposters2025-07-02T03:55:42-04:00We ship to all provinces and territories across Canada, including Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, Northwest Territories, Nunavut, and Yukon. Shipping fees may vary depending on your location, with higher rates applied to remote or northern regions.
Will I get a shipping email with tracking?
weedposters2025-07-02T03:58:38-04:00Yes, when orders are packed, you will receive an email from us saying your order has been completed. Followed by this email, you will receive an email from ShipStation that contains your tracking number. Sometimes our emails go to your spam inbox.
How will my order be packaged?
Cristina2025-06-02T10:51:02-04:00All orders are shipped in discreet boxes so there is no indication of what is inside. Our products are packaged in smell-proof bags and double vacuum sealed for extra security.
Does WP offer returns or refunds?
Cristina2025-06-02T10:50:34-04:00All sales are final. Once payment is accepted, the only option available is a refund through store credit. Any cancellations will also be issued as virtual credits.
What happens if I miss the payment cut-off time?
weedposters2025-07-02T04:00:30-04:00We have a very strict 11:00am payment cut-off time. Any payments made after 11:01 will be shipped the following business day.
Package/Order Questions
Wrong Address?
Cristina2025-06-02T10:54:28-04:00Weed Posters is not responsible for orders that are shipped to an incorrect shipping address. Shipping labels are printed with exact details that the client provides.
Missing an item in your order?
Cristina2025-06-02T10:54:02-04:00If you encounter any issues with your order, such as missing items or damaged products, please email us at [email protected] within 24 hours of receiving your package. We will promptly assist in resolving the issue.