Payment Cut-off
Place and pay for your order by 11:00 AM EST, Monday to Friday, and we’ll ship it that same day.
Shipping Fee?
Shipping fees range from $15 to $25, depending on your province. For northern territories and remote regions, such as Nunavut, the shipping fee is $40.
What areas do you ship to?
We ship to all provinces and territories across Canada, including Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, Northwest Territories, Nunavut, and Yukon. Shipping fees may vary depending on your location, with higher rates applied to remote or northern regions.
Will I get a shipping email with tracking?
Yes, when orders are packed, you will receive an email from us saying your order has been completed. Followed by this email, you will receive an email from ShipStation that contains your tracking number. Sometimes our emails go to your spam inbox.
How will my order be packaged?
All orders are shipped in discreet boxes so there is no indication of what is inside. Our products are packaged in smell-proof bags and double vacuum sealed for extra security.
Does WP offer returns or refunds?
All sales are final. Once payment is accepted, the only option available is a refund through store credit. Any cancellations will also be issued as virtual credits.
What happens if I miss the payment cut-off time?
We have a very strict 11:00am payment cut-off time. Any payments made after 11:01 will be shipped the following business day.